Privacy Policy

1. Introduction

TV Mounting Pro, operated by SHAILESH PRADHAN ("we," "us," or "our"), is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information.

By using our website (www.tvmountingpro.online), you agree to the collection and use of information as described in this policy.

2. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

• Name
• Email address
• Phone number
• Service address or location details
• Message content submitted via contact forms

b) Information Collected Automatically

• IP address
• Browser type and version
• Device type
• Pages visited on our website
• Time and date of your visit
• Referring website or source

c) Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and analyze traffic. Please refer to our Cookies Policy for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your service inquiries and booking requests
• To schedule and confirm appointments
• To communicate with you about your service
• To improve our website and service offerings
• To analyze website traffic and usage patterns
• To comply with legal obligations
• To send relevant service-related communications (not unsolicited marketing)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Google Ads and Third-Party Advertising

Our website may display advertisements served through Google Ads. Google, as a third-party vendor, uses cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google's Ad Settings or by visiting www.aboutads.info.

We use Google Analytics and/or Google Ads conversion tracking, which may collect data about your activity on our website. This data is subject to Google's Privacy Policy, available at https://policies.google.com/privacy.

5. Sharing of Information

We may share your information with:

• Service Personnel: Members of our team involved in carrying out your booking or installation
• Legal Authorities: When required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred

We do not share your information with third-party marketing companies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact information submitted through our forms is retained for service and communication purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at: support@tvmountingpro.online

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

For any questions or concerns about this Privacy Policy:

SHAILESH PRADHAN
Owner: Thota Vishnu Sai
179, Gyan Jyoti Apartments, Narendra Nagar, Ring Road
Nagpur, Maharashtra 440015, India
Email: support@tvmountingpro.online